|  |
| Customer Reviews: | | Average Customer Review: ( 28 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
12 of 12 found the following review helpful:
 Good but could be better Jun 29, 2007
By R. Allen
"INCOGNITO"
I've had my headset now for a week and though a week is not a long time - it's long enough to get an overall impression with the headset itself. Instead of one big paragraph - I'll break down my points individually:
1) Comfort/fit - the headset fits good around the ear INITIALLY but after a few head movements or just moving around - it becomes lose and you have to 're-adjust' it so that it fits securely. The ear loop helps a little but the in-ear speaker doesn't help. Jabra should have made the speaker go inside of the ear to help secure the headset even further.
2) Sound quality - Being that the speaker rests slightly inside of the ear instead of fully inside of the ear - you can hear the caller well but you hear better if you press the headset fully up against the ear canal. I had some extra Jabra softgels that I put onto the speaker and that was able to channel the sound more directly into the ear canal BUT IT INCREASE THE DISCOMFORT EXPONENTIALLY. I suppose that is the trade-off for 'making the headset do more than it was designed to do'. I haven't received any complaints about how I sound on the other end but that doesn't mean that callers can't tell that you are on a headset. There were a few conversations that I have been asked to repeat myself in a variety of environments. I found that if I pressed the headset closer to my jaw (especially while driving) that the person on the other end didn't have to ask me to repeat myself. Overall - the sound quality isn't bad - just could be better if the headset stayed secure.
3) Battery life - In normal usage - the battery lasted about two days before indicating that it was running low (there's an audible beep if you're wearing the headset that indicates the battery power is low). Most of that was done with talking and standby. I haven't 'tested' to see if the 10 days (240 hours/24 hours = 10 days) of standby time is legit or not (and I may never know if I decide to RMA the headset), but I'd say that the 10 hours of talk time seems 'about right'. I have a cingular 8525 which has bluetooth 2.0 so I'm not sure how the headset will last when using a phone with an older bluetooth version on it.
Overall - I wouldn't recommend this headset if you move around a lot as it doesn't stay secure in or on the ear enough. In terms of sound quality - I'd have to say that it is okay - good but could be better if the speaker were inside of the ear canal and the headset would stay secure while being worn. This headset isn't perfect (but as with most headset - neither are any other ones) but it is okay. I'd have a look at the BT5020 (which has the same design as the BT250(v) and BT500(v) as that may suit you better for a more secure fit (I know I may have a look at it).
Hope this helps.
12 of 12 found the following review helpful:
 Finally A Headset That Stays In Place Jun 21, 2007
By Ephesians 3:20
I purchased this headset to use with my Motorola Q to replace another headset that simply was a piece of junk. The BT5010, which has Version 2.0 Bluetooth, initially was uncomfortable but after I finally figured out how to make the adjustments it is comfortable enought for me to keep on all day. It paired up very easily with my Q without error. I have had it now for a month and overall I am still very happy with the headset. The sound is clear and the sliding boom is a feature that I very much like, it makes it very easy to make and answer calls. You can also wear the headeset on either ear. I must admit that the vibrate in the ear for incoming calls was something that I had to get used to, but I can assure you that you will never miss a call. I would highly recommend this headset to anyone, overall this headset was a great choice and one that I would make again.
5 of 5 found the following review helpful:
Great value for the right ear (not mine) Jan 08, 2008
By Ed R.
This bluetooth headset performs admirably for those who have the ears that will fit. Experience has shown me however, that the fit is nearly the most important feature. It's a shame I had to return this nice headset.
PROS:
- Excellent sound quality on both ends
- Good battery life
- Good build quality
- Multiple charging options
- Good looks
- Vibrating alert
- Multipoint connection
CONS:
- Poor fit for some
- Buttons hard to press
- Shorter range than indicated
- Poor instruction manual
I have an old Logitech Mobile Freedom bluetooth headset I purchased nearly two years ago. With the upcoming law that prohibits the use of cell phones without hands-free devices, I needed a 2nd headset for our 2nd car. I figured I could leave a headset in each car and both my wife and I would always have a headset to use regardless of driver or car. I found out that my old headset does not support multiple pairings (Multipoint), but the Jabra BT5010 did. I was willing to use a specific headset per phone as the value of the BT5010 was worth the small inconvenience, but after a fair amount of use, had to return it.
FIT
This has to be the most important aspect of the headset, in my opinion. My old Logitech headset fit great, but did take some time to get used to. I was willing to give the BT5010 some time as well, but it never fit the way I felt was necessary. It basically only just hung on my ear. If I turned my head in either direction to check my blind spots, the headset literally flew off onto the floor. After flying off my ear a handful of times, I realized it was more dangerous for me to search for it on the floor board of my car than it was to just use my phone without it. It may fit some people's ears better, but I can't imagine who's. The hook is too rigid and short to properly loops around the ear and stay on. Poor design unfortunately.
CALL QUALITY
Due to the boom mic that slides out, my voice quality for the other person was excellent. I didn't try it with the windows down, but just driving my car around, I was told that they could not tell I was using a headset and sounded just as good as if I were not using a headset. I could also hear the other caller very well, even though the speaker did not rest entirely on my ear or rest in the ear canal.
BATTERY & CHARGING
It only took 2 hours to completely charge, which is half the time it takes for me to charge my Logitech headset. The battery life was more than enough for my use and the included USB charging cable was a fantastic added accessory.
BUTTONS
There are 4 buttons total, which is one more button than my Logitech. It has a volume up and volume down button, an answer/end button, and a dedicated power on/off/pairing button. I found the buttons were pretty difficult to use. They just do not depress very well and you must have a good grip on the headset in order to actuate them. Given that the headset did not fit terribly well on my ear, it didn't take much for me to have the headset fall off while I was adjusting the volume or trying to use the answer/end button.
INSTRUCTIONS
The manual is extremely basic and the quick start guide actually had incorrect directions. It took me about an hour to finally figure out how to get voice activation working, but could never get the hold function to work or turn off vibrating alert.
MISC
The BT5010 headset feels very well made and the sliding boom mic glides smoothly. I could only get an effective range of about 15 feet before static would overcome acceptable use. On the positive side, it paired very quickly when in range and never lost the pairing, as my Logitech often does. Also, whenever I activated voice commands, the volume would actually vibrate the headset on my ear to the point it became uncomfortable. I would lower the volume and it would still vibrate and I'd have to turn the volume back up to hear the caller once the call connected.
SUMMARY
I rarely buy tech items on impulse, but I did on this occasion because of the great price I found the BT5010 for. It was almost a great purchase because the call quality and features are what I hoped for in my next headset. Unfortunately, it wouldn't stay on my ear. And what would be the point of having a headset if it was on the ground?
2 of 2 found the following review helpful:
Not good... too many cons Feb 24, 2008
By Hatem Sabry
Comfort/fit: good but not excellent, i generally like the headset with the ear loop, but this loop is thicker than my previous Jabra, making it less comfortable, and the loop moves with more difficulty.
Charging: the LED is good in indicating the remaining battery life. It should have came with a car charger, very useful, my older jabra never left my car, i could virually have it anywhere with me, now i have to take the headset home to charge it, and often forget to take it with me. The USB charging cord is useful but when you think about it if you don't get around with your laptop a lot, it is pretty useless.
Voice: Beeps in the beginning of ever call, you actually miss the first 2-3 seconds of the call, the beeps and warning sounds actually override the call itself, so neither you hear the other party or the other party hears you. Rediculous.
Voice: The documentation and website and poduct information doesn't say anything about the must of extending the boom mic. I thought it was optional to extend it to get better quality voice in noisy areas or windy atmosphere, actually no, the boom mic has to be extended to turn on the mic, otherwise no one will hear you.
Buttons: My previous Jabra BT330 had 2 volume buttons and one more button, beauifully locatedon the outer surface of the headset, that did everything else and worked perfectly: on/off, pairing, accept calls, reject calls, redial, voice command activation. This one button has split up the functions of that buttons onto 2 buttons, a very small one for on/off and pairing that has been hideously hid in a very inconvenient location, and another large one for the rest of the functions that has also been onconveniently located on top of the headset, making every press on it a risk of pushing the headset off your ear. Also the functions have become more confusing: a long press for voice activation instead of a tap and a double click (pushing the headset down and probably displacing it) for redialing instead of a long press.
Connectivity: the headset has the ability of being paired to more than one phone, two i think. In my opinion this is useless i guess, i think most people have only one phone, and I wouldn't share the headset with anyone else because it basically is sticks into your ear, wouldn't be very hygeinic. One major drawback for me was the unusabilty with my laptop. My older one was used on my laptop as a wireless handsfree for phone calls and voice chatting, very convenient when using skype for example. Now I kissed that fucntion good bye.
2 of 2 found the following review helpful:
Jabra BT5010 Jul 21, 2007
By Howard Myers
"hamyers"
I bought this to replace a PLX 510 that I lost. (Too small?)
It has excellent rec and tx sounds. Even my picky brother can hear and understand. I love the sliding boom for off and on. Easy to learn and easy controls. (Unlike the plx.)
One downside; it is not easy for me to get it comfortable without the wire digging into the back of my ear. It can be done and worn for hours in comfort when properly adjusted. When there is an annoying noise coming from the other end it is easy to turn the volume down and make it more tolerable.
The other negative is changing ears. This is crudely done by removing the ear hook and replacing it from the other direction. How inelegant.
Yes, I would recommend it and would buy it again.
See all 28 customer reviews on Amazon.com
|
| | |
![Jabra BT5010 Bluetooth Headset [Jabra Retail Packaging]](http://ecx.images-amazon.com/images/I/31QMF4CA0TL._SL250_.jpg "Jabra BT5010 Bluetooth Headset [Jabra Retail Packaging]")
